Visitor Guide

Visiting Guidelines

Visits from loved ones can be an important part of the healing process; visiting hours vary to meet a healthy balance of a patient’s need to connect with loved ones and get enough rest. Other factors, such as a patient’s condition, daily care activities and procedure schedule, play a role in visiting hours.

To make sure you visit at a good time, consult with the patient directly or with his or her immediate family. You can call the hospital’s main number, (616) 392-5141 to be connected with the appropriate nursing station for visiting hours and instructions.

Children are welcome to visit, but please remember that hospital rooms are not childproof. Therefore, children must be supervised by an adult visitor at all times.

Visiting the Boven Birth Center and Special Care Nursery

General visiting hours for the birth center are from 7 am – 9 pm. In an effort to preserve quiet family time and bonding, visitors may also gather in the family lounge. Learn more about Boven Birth Center.

Visiting Behavioral Health Services

Patients on the Behavioral Health floor are involved in classes and therapy during the day, so visiting hours are scheduled in the evening when there is free time. Hours are posted on the unit and given to family members at admission. Please check with a member of the immediate family or call the hospital's main number for more information. Learn more about Behavioral Health Services.


Holland Hospital provides language services for clinical interpretation free of charge to Limited English Proficient (LEP) patients and those with sensory limitations, including deaf and blind individuals, who request interpretation assistance. These services are available at all times at all Holland Hospital locations 24 hours a day, upon patient request. Bilingual hospital staff may interpret. Patients may also request a family member, friend, or minor to interpret. Holland Hospital will ensure that all vital documents are translated accurately into the primary language of LEP patients.

Service Animals

Holland Hospital complies with state and federal law to allow persons assisted by service animals to enter our facilities, utilize our services and visit patients with the assistance of their service animal. For the purposes of patient safety, Holland Hospital has designated certain areas as restricted, and service animals will not be permitted per hospital policy. Both patients and visitors are encouraged to inquire prior to arrival, and or/if there is concern about access to these areas. For questions or concerns please call (616) 394–3742.

Hospital Phones & Cell Phones

Telephones are provided in each room for patients to use at any time and instructions are printed on the phone. Operators will transfer calls to patient rooms between 8 am and 10 pm Friends and family may call the patient directly if they have been given the number of the patient’s bedside phone.

In order to preserve the privacy of our patients, visitors and staff, video and audiotaping by patients and visitors are prohibited in the hospital. Recording childbirth at Boven Birth Center, in consultation with your physician, is the only exception.


For ease and convenienceTo improve both our patient and visitor experience and increase satisfaction, Holland Hospital uses a has introduced a new numbered parking system. Look for new numbered parking lots 1, 2 or 3. The Emergency and Radiology parking lot designation will not change. Click here to get directions to the hospital.


Holland Hospital has a Wi-Fi available to patients and guests in our Café, Coffee Cove, all waiting areas and patient rooms. We ask that you use good judgment and respect others around you while sharing our network.

The Café

The Café serves healthy and delicious meals for visitors and hospital staff seven days a week; the eatery features a wide selection of meal options and a bright and welcoming dining area. The Café is open to the public and also offers an outdoor patio. In additional, sandwiches, dessert items, snacks, specialty coffees and juices are available during open hours, 6:30 am – 7:30 pm.

If you are visiting a patient, you are welcome to enjoy your meal with the patient. Just take your tray to his or her room.

For your convenience, an ATM and vending machines are located in the hallway next to The Café entrance. Vending machines for beverages and healthy snacks are also located throughout the hospital.

  • Our menu for today, Tuesday, December 11
  • Pizza

    Pepperoni Pizza-560 Cal
    Grilled Vegetable Pizza- 354 Cal
    Hawaiian Whole Grain Pizza-413 Cal
    Mushroom and Pepperoni Roletto-557 Cal
  • Home

    Beef and Broccoli Stirfry-220 Cal
    Black Bean Cakes- 200 Cal
    Sugar Snap Peas-40 Cal
    Jasmine Rice-130 Cal
    Roasted Butternut Squash-120 Cal
  • Simmer

    Chili Con Carne-260/390/510 Cal
    Pumpkin Coconut Bisque Soup-210/320/420 Cal
    Chicken Noodle--110/170/220 Cal

Gift Shop

The Gift Shop, located near The Café on the main level, features a unique variety of gift and home items, baby clothing, personal items, books, cards and flowers.

Whether you’re looking for something special for a patient, a gift for a special occasion or a unique item for your home, the Holland Hospital Gift Shop offers a wide selection of specially merchandise. The Gift Shop is operated solely by Holland Hospital volunteers, who stock the store with merchandise from hard-to-find, local and out-of-state markets. And just in case you forgot something, the Gift Shop also stocks personal care items.

The proceeds are donated back to the hospital for the benefit of our patients.

Newspapers are available at the Gift Shop and the Coffee Cove, located near the Information Desk at the west entrance to the hospital.